Even the most experienced inspectors will occasionally misgrade some pieces. Therefore:

Shipments shall be considered to be the grade invoiced if, upon inspection by an official inspector of the Maple Flooring Manufacturers Association, 95 percent or more, in feet, is found to be of grade invoiced. Where the degrades are in excess of 5 percent, in feet, of the shipment, the degrades in excess of the 5 percent shall be the property of the manufacturer of the flooring.

The quality of the flooring in the condition in which it leaves the manufacturer is held to govern the grade, as subsequent lack of care and improper treatment in laying, sanding, or finishing are not chargeable to the manufacturer.

In the event that the amount below grade is found to be 5 percent or less, in feet, of the total amount of the item, the cost of re-inspection shall be borne by the complainant. If more than 5 percent in feet, the expense shall be borne by the manufacturer of the flooring.

For dispute resolution contact MFMA. Specific “Guidelines for Re-inspection” are available upon request. In any dispute involving the grade of the flooring material where an MFMA re-inspection is requested, the determination of the MFMA inspector shall prevail.
Disclaimer: The MFMA provides general information to architects, specifiers and consumers. The MFMA, its members, officers and agents disclaim any responsibility whatsoever for the accuracy or applicability of these guidelines under all circumstances and conditions.
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